Mr. Roy and The entire Christensen & McLean Roofing Co. Ltd. team,
I am writing this letter as a commendation to you, your crew and CM roofing Co. Ltd. You went above and beyond for us in a time of very high stress and made the entire situation resolve itself easily and quickly.
There a few if any companies that would provide the speedy service you provided to us. From the time we contacted you it was less than 24 hours and you had a crew of 3 on our roof assessing the concerns. Within 48 hours a formal quote had been prepared and provided to us. Without your assistance and support the sale of our home would not have gone through. Words cannot express the gratitude we have for the work you did for us. The repair job is a small one and you did not charge us anything for the work I am describing and am so thankful for.
We would be happy to be used as a reference anytime to speak about the fabulous service you provided and feel that the kind service you provided to us is very rare. You should be very proud of yourself, company and crew as you have demonstrated a work ethic and commitment to your client that does typically exist today.
Words really cannot articulate our appreciation.
Greg Ritz and Tanya Ames